You can track the status of any service request that has been logged by clicking 'View service requests' from the same menu.Īlternatively, for education establishments, end users without any kind of administrator role can also log support requests for Microsoft Teams, Stream, Forms, OneNote Class Notebook, Microsoft Edge, and other Microsoft products via. Click the 'New Microsoft service request' link to continue through to log a free request with Microsoft 365 support.Ĭhecking the status of your service requests.To learn more, read Evolving Microsoft 365 certifications help keep you in. The email address of is not to be used for RM Unify related support issues or queries. Connect Microsoft Learn account to company account for exam taking - Training. RM Partner support details will be displayed the phone number is for RM Support and can be used.After searching for at least one article, a 'Contact support' button will appear - click it.A 'How can we help?' pop-out window will appear and you will be prompted to search for relevant articles before progressing to log your support request/ticket.Click and follow the link to create a 'New service request'.Log on as a Microsoft 365 account which has either the Global admin, Helpdesk admin, or Service support admin role assigned.Go to in the new 'Microsoft 365 admin center'.but does not provide full support for all Microsoft 365 features and functionality.Ī Microsoft 365 account with either the Global Administrator, Helpdesk Admin, or Service Support Admin role account can log issues regarding the operation, administration, or maintenance of the Microsoft 365 domain or tenancy. user provisioning, edu class and 365 Group provisioning, licensing, unlicensing, email addresses, etc. If you need help with Microsoft® 365™, you have the facility to log a free support request with Microsoft Support directly. This article explains the steps needed to do this.Īn RM Unify Premium support contract entitles customers to support with the aspects of Microsoft 365 which RM Unify interacts with, e.g. If you want to keep connected experiences in Office set as disabled, use the second method.Microsoft 365 - How to raise a support request with MicrosoftĮxplains how to raise a support request with Microsoft. To resolve this issue, use either of the following methods. It also generates the error messages that are described in the Symptoms section. This combination of settings effectively disables all Autodiscover options and prevents Outlook from retrieving the email account settings. However, because you also disable the Allow the use of connected experiences in Office policy setting, access is blocked to the web-based cloud Autodiscover options. In your scenario, after you disable the local Autodiscover options in the Disable AutoDiscover Group Policy policy settings, you expect that the cloud Autodiscover options will be available. The following table lists the local and cloud Autodiscover options. Share them with others and work together at the same time. Save documents, workbooks, and presentations online, in OneDrive. If the users view their Outlook account information in File > Office Account > Connected Services, they might receive the following error message:Īutodiscover must use either local or cloud options to set up the user accounts on an Outlook client or create user profiles. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. We're sorry, we couldn't set up your account automatically. If the problem continues, contact your email administrator. Something went wrong and Outlook couldn't set up your account. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. In this scenario, when users try to set up a Microsoft 365 email account on a Microsoft Outlook client, or create a new Outlook profile, they receive one of the following error messages: You disable the Allow the use of connected experiences in Office policy setting. You disable all local Autodiscover options in the Disable AutoDiscover Group Policy policy settings. Fabric offers six experiences: a Data Factory-powered data integration experience, Synapse-powered data engineering, data warehouse, data science, and real-time analytics experiences and business intelligence (BI) with Power BIall hosted on a lake-centric SaaS solution. You migrate a user's mailbox from on-premises Microsoft Exchange Server to Exchange Online.
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